Help Center

My Account

What if I forget my password?

Navigate to the Login page and select the "Forgot password" link.

How do I edit or add saved delivery addresses for quick checkout?

Update details in "My Account"

Orders

How do I view my basket on the website before check-out?

Click the shopping cart icon that appears in the header at the top of your screen.

How do I cancel my order?

Email us on info@kcrystals.net

Payments

Coupons and Vouchers

Delivery

Returns